Defuse Crisis Situations with CPI Training (Nonviolent Crisis Intervention)

Are you giving your staff the tools to tame the lion? Put out the fire? Protect themselves and the patients? “We want to believe human violence is somehow beyond our understanding, because as long as it remains a mystery, we have no duty to avoid it, explore it, or anticipate it.” The Gift of Fear by Gavin Becker Many healthcare organizations are requiring employees to … Continue reading Defuse Crisis Situations with CPI Training (Nonviolent Crisis Intervention)

Broken Trail of Promises at the VA Hospitals

It was reported last week by CNN that at least 40 veterans have died waiting for treatment at the Phoenix Veterans Affairs Health Care System. They revealed the secret list that patients were shuttled to when they didn’t have time nor room to serve them They did this to hide the fact that thousands of veterans were waiting months to get an appointment. The whistleblower … Continue reading Broken Trail of Promises at the VA Hospitals